So my mom and I went out for dinner tonight. We decided on the Boston Pizza we have here in town. I must say the people there were having an off day!
We both ordered pasta for our meals. When they came, my mom's was still frozen! Ice cold!
We called a waitress over and she took it back. The cooks in the back "graciously" made my mom a whole new pasta. And this one came warm, at best. Not as hot as it could have been.
To top it all off, they didn't even do anything to really apologize for the first meal. No discount on the bill, no nothing. (Well, the cook did say that if the second meal was also not prepared right, we both could go to the back and beat him up. Still.)